Sunday, February 3, 2019

Tips To Use When Searching For Online Transcription Services

By Joshua Martin


There is only so much you can do with audio files for research, interviews or meetings, among other engagements. You need them transcribed for distribution or filing. There are numerous online transcription services involving companies and freelancers that you can hire. However, there is no guarantee for quality unless you can hire the right people. Here are tips to consider during hiring.

Verify whether the target transcribers are trained and to what level. Training targets the use of particular software, how to produce standard scripts and handling different accents, among other elements. While some transcribers are trained in institutions, others learn on the job. With training comes accuracy, better customer service and a good delivery speed.

What is the level of experience for these transcribers? Transcription is a skill that requires experience to understand how to handle different types of files. Through experience, a transcriber can handle even the most complex file. Experienced transcribers know how to follow instructions and deliver quality work. Through experience, it takes less time to get the work done. You also will not have a push and pull engagement over unfulfilled promises.

Ask for references of clients or projects the transcribers have done. The names of these clients and their contact details will help you inquire about the quality of work they received. Clients who have worked with particular transcribers will either recommend their services or discourage you from using a particular transcriber. From the reference, you will learn about the quality of customer care and charges, among other important elements.

A friend will make a referral to make it easier to find a transcriber. The referral should come from a family member, associate or friend who has been served by the said transcriber. Through the referral, you learn about turn-around-time, quality of services, cost and such other important matters. You will also know whether the person is an amateur or a seasoned transcriber. A referral is fast since you do not have to vet numerous transcribers. You will be dealing with a transcriber whose quality of work is already known.

Verify the capacity of the company or freelancer to deliver on your project. Capacity means that target transcribers have such equipment as computers or laptops, software required to transcribe and necessary skills. Amateurs might not have the speed to deliver on time. Language and accents might also be a challenge for amateurs. In case you are dealing with bulk files, a company with several staff members is the most appropriate option.

How much will it cost to complete the project? Different projects cost varying amounts depending on individual features. Such features are number of speakers, audio hours involved and language or accent, among others. There are companies that offer discounts to regular customers or those with bulk work. A customized package is the way to go because it ensures that you get value for money.

Reviews of transcribers online will help you make the right choice. These reviews come from clients who contracted the said service providers. Only work with companies and freelancers who guarantee the security of your files and the information they contain. Through experience, you will get quality work.




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